Service
Business Communications
CloudMor Voice replaces the office phone system with a cloud platform that runs on desktop, mobile and desk phones. Your team can call, text, meet and chat from one app, and growing support or sales teams can add queues, live coaching and reporting. We handle the setup, number porting and training.
What’s included
What’s in Business Communications.
Unified communications
HD voice, business SMS and MMS, video meetings, screen sharing and team chat in one app for Windows, Mac, iOS and Android.
Call routing and IVR
Ring groups, auto-attendants and intelligent call routing so callers reach the right person quickly.
Call-center tools
Queues, supervisor panel, live monitoring and coaching, dynamic caller ID and call-center reporting.
Integrations
Connects with Microsoft 365, Google, HubSpot, Zendesk and other tools so contacts and call history stay in sync.
Setup and migration
We assess your current system, design the call flows, port your numbers and train your users.
How it works
How Business Communications runs, step by step.
- AssessWe look at your current phone system and how calls reach your team today.
- Design call flowsRing groups, auto-attendants and routing so callers reach the right person quickly.
- Port your numbersYour existing numbers move over, with the cutover scheduled so callers are not interrupted.
- Train your teamEveryone gets the app on Windows, Mac, iOS, Android or a desk phone, and is shown how to use it.
The difference
What changes for your business.
CloudMor Voice brings business calling, texting, video meetings and team chat into one cloud platform, with call-center features for teams that need them.
- One app for calls, texts, meetings and chat
- Staff reachable on their business number from anywhere
- Fewer vendors and a simpler monthly bill
- Visibility into call volume and team performance
- Easy to add users and features as you grow
Questions
Frequently asked
Can we keep our existing phone numbers?
Yes. We port your existing numbers and schedule the cutover so callers are not interrupted.
Does it work for remote staff and multiple offices?
Yes. Everyone uses the same system and business number from any location, on desktop, mobile or a desk phone.
Is there a trial?
Ask our sales team. We can usually arrange a short trial or a live demo so you can test it before committing.
Pairs well with
All servicesLet’s make IT the part of your business you never worry about.
Tell us what you run today and where you want to be. We’ll come back with straight answers and a clear plan, not a sales script.