Service
Managed IT
CloudMor becomes your IT department, or the extra hands your in-house team needs. We watch your systems, fix problems early, answer your staff when something breaks, and keep a running plan for what to upgrade next. One team, one place to ask, and a predictable monthly bill.
What’s included
What’s in Managed IT.
Monitoring and help desk
We monitor servers, laptops and network gear around the clock, and your staff can reach our help desk by email or the online help desk when they need a hand.
Patching and maintenance
Operating system and application updates, security patches and routine maintenance on a set schedule, so small issues do not turn into outages.
Network management
Routers, switches, firewalls and Wi-Fi configured, documented and kept healthy, so the office and remote staff stay connected.
Vendor management
We deal with your ISP, software vendors and hardware suppliers on your behalf. You get one point of contact instead of a dozen.
Regular reviews and planning
Scheduled business reviews of how your systems are performing, what is aging out, and what to budget for next.
How it works
How Managed IT runs, step by step.
- AssessWe review your users, devices and systems, then quote a flat monthly fee.
- MonitorServers, laptops and network gear are watched around the clock, so problems are caught early.
- SupportYour staff reach the help desk by email or the online help desk when something breaks.
- MaintainPatches, updates and routine maintenance run on a set schedule, and we deal with your vendors.
- ReviewScheduled business reviews cover how systems are performing, what is aging out and what to budget for next.
The difference
What changes for your business.
We run your day-to-day IT so your team can run the business. Monitoring, help desk, maintenance and vendor management under one flat monthly agreement.
- Fewer interruptions and faster fixes when something does break
- A predictable monthly IT cost instead of surprise invoices
- A full IT team without hiring one
- A written plan for upgrades and spending
- More time for your people to focus on their actual jobs
Questions
Frequently asked
Do you work with small businesses?
Yes. Most of our clients are small and mid-sized businesses. We scale the service to the number of people and devices you have.
Can you work alongside our in-house IT person?
Yes. We can take the whole job or cover specific areas such as after-hours monitoring, security or projects, so your internal staff can focus elsewhere.
How do we get a price?
We start with an assessment of your users, devices and systems, then quote a flat monthly fee. Email us or use the contact form to schedule it.
Pairs well with
All servicesLet’s make IT the part of your business you never worry about.
Tell us what you run today and where you want to be. We’ll come back with straight answers and a clear plan, not a sales script.